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Nursing Home

Heritage Hall South

65 Cooper Street Agawam, MA 01001

Call (413) 786-8000 Directions

About Heritage Hall South

A detailed overview has not been provided. Contact the organization directly for current information.

Services & amenities

122 certified bedsYesResident or family council availableContinuing care retirement community

Quality measures

From CMS Care Compare — star ratings, staffing levels, and health inspection results reported for this facility. Ratings are out of 5 stars.

Care Compare star ratings

Overall rating 2/5
Health inspection rating 2/5
Quality measure rating 4/5

Staffing star ratings

Staffing rating 3/5
RN staffing rating 4/5
View all 50 measures
Reported RN staffing hours per resident per day
0.77411 hrs
Reported LPN staffing hours per resident per day
0.84018 hrs
Reported CNA staffing hours per resident per day
1.9808 hrs
Reported physical therapist staffing hours per resident per day
0.11339 hrs
Reported licensed staffing hours per resident per day
1.61429 hrs
Reported total nurse staffing hours per resident per day
3.59509 hrs
Expected RN staffing hours per resident per day
1.07801 hrs
Expected LPN staffing hours per resident per day
0.66534 hrs
Expected CNA staffing hours per resident per day
2.39739 hrs
Expected total nurse staffing hours per resident per day
4.14075 hrs
Adjusted RN staffing hours per resident per day
0.53656 hrs
Adjusted LPN staffing hours per resident per day
1.0481 hrs
Adjusted CNA staffing hours per resident per day
2.02732 hrs
Adjusted total nurse staffing hours per resident per day
3.49972 hrs
Inspection cycle 1: total health deficiencies
3
Inspection cycle 1: standard health deficiencies
2
Inspection cycle 1: complaint health deficiencies
1
Inspection cycle 1: health deficiency score
28
Inspection cycle 1: standard survey date
2015-01-06
Inspection cycle 1: health revisits
1
Inspection cycle 1: health revisit score
0
Inspection cycle 1: total health score
28
Inspection cycle 2: total health deficiencies
7
Inspection cycle 2: standard health deficiencies
5
Inspection cycle 2: complaint health deficiencies
2
Inspection cycle 2: health deficiency score
60
Inspection cycle 2: standard survey date
2014-02-03
Inspection cycle 2: health revisits
1
Inspection cycle 2: health revisit score
0
Inspection cycle 2: total health score
60
Inspection cycle 3: total health deficiencies
0
Inspection cycle 3: standard health deficiencies
0
Inspection cycle 3: complaint health deficiencies
0
Inspection cycle 3: health deficiency score
0
Inspection cycle 3: standard survey date
2012-12-27
Inspection cycle 3: health revisits
0
Inspection cycle 3: health revisit score
0
Inspection cycle 3: total health score
0
Total weighted health survey score
34
Facility-reported incidents
3
Substantiated complaints
1
Number of fines
1
Total fines
$2,438
Payment denials
0
Total penalties
1

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