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Nursing Home

Heritage Hall North

55 Cooper Street Agawam, MA 01001

Call (413) 786-8000 Directions

About Heritage Hall North

A detailed overview has not been provided. Contact the organization directly for current information.

Services & amenities

124 certified bedsYesResident or family council availableContinuing care retirement community

Quality measures

From CMS Care Compare — star ratings, staffing levels, and health inspection results reported for this facility. Ratings are out of 5 stars.

Care Compare star ratings

Overall rating 4/5
Health inspection rating 4/5
Quality measure rating 3/5

Staffing star ratings

Staffing rating 4/5
RN staffing rating 4/5
View all 50 measures
Reported RN staffing hours per resident per day
1.01619 hrs
Reported LPN staffing hours per resident per day
0.96048 hrs
Reported CNA staffing hours per resident per day
2.50762 hrs
Reported physical therapist staffing hours per resident per day
0.16524 hrs
Reported licensed staffing hours per resident per day
1.97667 hrs
Reported total nurse staffing hours per resident per day
4.48429 hrs
Expected RN staffing hours per resident per day
1.10524 hrs
Expected LPN staffing hours per resident per day
0.65876 hrs
Expected CNA staffing hours per resident per day
2.60767 hrs
Expected total nurse staffing hours per resident per day
4.37166 hrs
Adjusted RN staffing hours per resident per day
0.687 hrs
Adjusted LPN staffing hours per resident per day
1.21016 hrs
Adjusted CNA staffing hours per resident per day
2.35956 hrs
Adjusted total nurse staffing hours per resident per day
4.13475 hrs
Inspection cycle 1: total health deficiencies
2
Inspection cycle 1: standard health deficiencies
2
Inspection cycle 1: complaint health deficiencies
0
Inspection cycle 1: health deficiency score
12
Inspection cycle 1: standard survey date
2014-08-19
Inspection cycle 1: health revisits
1
Inspection cycle 1: health revisit score
0
Inspection cycle 1: total health score
12
Inspection cycle 2: total health deficiencies
0
Inspection cycle 2: standard health deficiencies
0
Inspection cycle 2: complaint health deficiencies
0
Inspection cycle 2: health deficiency score
0
Inspection cycle 2: standard survey date
2013-07-26
Inspection cycle 2: health revisits
0
Inspection cycle 2: health revisit score
0
Inspection cycle 2: total health score
0
Inspection cycle 3: total health deficiencies
4
Inspection cycle 3: standard health deficiencies
4
Inspection cycle 3: complaint health deficiencies
0
Inspection cycle 3: health deficiency score
36
Inspection cycle 3: standard survey date
2012-06-26
Inspection cycle 3: health revisits
1
Inspection cycle 3: health revisit score
0
Inspection cycle 3: total health score
36
Total weighted health survey score
12
Facility-reported incidents
0
Substantiated complaints
0
Number of fines
0
Total fines
$0
Payment denials
0
Total penalties
0

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