Multicultural Community Services Of Pioneer Valley - Springfield Home Health Care Agency
General Information
UPDATEName
MULTICULTURAL COMMUNITY SERVICES OF PIONEER VALLEY
CMS Certification Number (CCN)
227472
Address
96 INDUSTRY AVENUE
SPRINGFIELD, MA 01104
SPRINGFIELD, MA 01104
Phone
(413) 782-7745
Website
Details
Ownership
Voluntary Non-Profit – Private
Offers Nursing Care Services
Y
Offers Physical Therapy Services
Y
Offers Occupational Therapy Services
Y
Offers Speech Pathology Services
Y
Offers Medical Social Services
N
Offers Home Health Aide Services
N
Date Certified
2001-04-12
The Values Of The Patient Outcome And Process Quality Measures.
Measure Name
Value %
How often the home health team began their patients care in a timely
manner
93
How often the home health team taught patients (or their family
caregivers) about their drugs
100
How often the home health team checked patients risk of falling
0
How often the home health team checked patients for depression
93
How often the home health team determined whether patients received
a flu shot
73
How often the home health team determined whether their patients
received pneumonia shot
56
With diabetes, how often the home health team got doctors orders,
gave foot care
0
How often the home health team checked patients for pain
100
How often the home health team treated their patients pain
100
How often the home health team treated heart failure symptoms
0
How often the home health team took doctor-ordered action to prevent
pressure sores
0
How often the home health team included treatments to prevent
pressure sores in the plan of care
0
How often the home health team checked patients for the risk of
developing pressure sores
100
How often patients got better at walking or moving around
0
How often patients got better at getting in and out of bed
0
How often patients got better at bathing
0
How often patients had less pain when moving around
0
How often patients breathing improved
0
How often patients wounds improved or healed after an operation
0
How often patients got better at taking their drugs correctly by
mouth
0
How often patients receiving home health care needed urgent,
unplanned care in the ER without being admitted
0
How often home health patients had to be admitted to the hospital
0
General Footnote
Information On The Patient Experience Of Care Survey Results.
Percent of patients who reported that their home health team gave
care in a professional way
95
Percent of patients who reported that their home health team
communicated well with them
94
Percent of patients who reported that their home health team
discussed medicines, pain,and home safety with them
80
Percent of patients who gave their home health agency a rating of 9
or 10 on a scale from 0 (lowest) to 10 (highest)
83
Percent of patients who reported YES, they would definitely
recommend the home health agency to friends and family
76
The number of surveys on which the experience of care measures are
based
14
Footnote for number of completed surveys – Cautionary message when
the number of surveys is small, or explanation if no surveys were completed
0
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