Massachusetts Home Health Care >> Springfield Agencies >> Gentiva Health Services

Gentiva Health Services - Springfield Home Health Care Agency

General Information

UPDATE
Name
GENTIVA HEALTH SERVICES
CMS Certification Number (CCN)
227224
Address
2069 ROOSEVELT AVENUE
SPRINGFIELD, MA 01104
Phone
(413) 733-1132
Website
Details
Ownership
Proprietary
Offers Nursing Care Services
Y
Offers Physical Therapy Services
Y
Offers Occupational Therapy Services
Y
Offers Speech Pathology Services
Y
Offers Medical Social Services
Y
Offers Home Health Aide Services
Y
Date Certified
1983-08-15

The Values Of The Patient Outcome And Process Quality Measures.

Measure Name
Value %
How often the home health team began their patients care in a timely manner
89
How often the home health team taught patients (or their family caregivers) about their drugs
94
How often the home health team checked patients risk of falling
95
How often the home health team checked patients for depression
99
How often the home health team determined whether patients received a flu shot
65
How often the home health team determined whether their patients received pneumonia shot
47
With diabetes, how often the home health team got doctors orders, gave foot care
95
How often the home health team checked patients for pain
96
How often the home health team treated their patients pain
83
How often the home health team treated heart failure symptoms
0
How often the home health team took doctor-ordered action to prevent pressure sores
0
How often the home health team included treatments to prevent pressure sores in the plan of care
0
How often the home health team checked patients for the risk of developing pressure sores
92
How often patients got better at walking or moving around
0
How often patients got better at getting in and out of bed
0
How often patients got better at bathing
0
How often patients had less pain when moving around
47
How often patients breathing improved
56
How often patients wounds improved or healed after an operation
0
How often patients got better at taking their drugs correctly by mouth
20
How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted
0
How often home health patients had to be admitted to the hospital
0
General Footnote

Information On The Patient Experience Of Care Survey Results.

Percent of patients who reported that their home health team gave care in a professional way
89
Percent of patients who reported that their home health team communicated well with them
87
Percent of patients who reported that their home health team discussed medicines, pain,and home safety with them
86
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
93
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family
79
The number of surveys on which the experience of care measures are based
72
Footnote for number of completed surveys – Cautionary message when the number of surveys is small, or explanation if no surveys were completed
0
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