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Nursing Home

The Highlands Guest Care Center

9009 Forest Ln Dallas, TX 75243

Call (972) 783-1771 Directions Suggest a correction

About The Highlands Guest Care Center

A detailed overview has not been provided. Contact the organization directly for current information.

Services & amenities

116 certified bedsAutomatic sprinklers in all required areasResident council

Quality measures

From CMS Care Compare (CMS data as of October 2026) — star ratings, staffing levels, and health inspection results reported for this facility. Ratings are out of 5 stars.

Care Compare star ratings

Overall rating 1/5
Health inspection rating 2/5
Quality measure rating 3/5

Staffing star ratings

Staffing rating 1/5
View all 39 measures
Reported RN staffing hours per resident per day
0.59457 hrs
Reported LPN staffing hours per resident per day
0.86839 hrs
Reported CNA staffing hours per resident per day
1.85455 hrs
Reported physical therapist staffing hours per resident per day
0.07344 hrs
Reported licensed staffing hours per resident per day
1.46296 hrs
Reported total nurse staffing hours per resident per day
3.31751 hrs
Expected RN staffing hours per resident per day
0.68783 hrs
Expected LPN staffing hours per resident per day
0.85711 hrs
Expected CNA staffing hours per resident per day
2.33443 hrs
Expected total nurse staffing hours per resident per day
3.87937 hrs
Adjusted RN staffing hours per resident per day
0.59317 hrs
Adjusted LPN staffing hours per resident per day
0.86634 hrs
Adjusted CNA staffing hours per resident per day
1.85019 hrs
Adjusted total nurse staffing hours per resident per day
3.30971 hrs
Inspection cycle 1: total health deficiencies
5
Inspection cycle 1: standard health deficiencies
2
Inspection cycle 1: complaint health deficiencies
3
Inspection cycle 1: health deficiency score
16
Inspection cycle 1: standard survey date
2025-12-30
Inspection cycle 1: health revisits
1
Inspection cycle 1: health revisit score
0
Inspection cycle 1: total health score
16
Inspection cycles 2–3: total health deficiencies
11
Inspection cycle 2: standard health deficiencies
4
Inspection cycles 2–3: complaint health deficiencies
11
Inspection cycles 2–3: health deficiency score
523
Inspection cycle 2: standard survey date
2024-10-10
Inspection cycles 2–3: health revisits
1
Inspection cycles 2–3: health revisit score
0
Inspection cycles 2–3: total health score
523
Total weighted health survey score
142.75
Number of fines
1
Total fines
$47,726
Payment denials
0
Total penalties
1

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