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Nursing Home

Highlands, The

335 Nichols Road Fitchburg, MA 01420

Call (978) 343-4411 Directions

About Highlands, The

A detailed overview has not been provided. Contact the organization directly for current information.

Services & amenities

168 certified bedsYesResident or family council availableContinuing care retirement community

Quality measures

From CMS Care Compare — star ratings, staffing levels, and health inspection results reported for this facility. Ratings are out of 5 stars.

Care Compare star ratings

Overall rating 2/5
Health inspection rating 1/5
Quality measure rating 2/5

Staffing star ratings

Staffing rating 4/5
RN staffing rating 4/5
View all 50 measures
Reported RN staffing hours per resident per day
0.71108 hrs
Reported LPN staffing hours per resident per day
0.85981 hrs
Reported CNA staffing hours per resident per day
2.55728 hrs
Reported physical therapist staffing hours per resident per day
0.02658 hrs
Reported licensed staffing hours per resident per day
1.57089 hrs
Reported total nurse staffing hours per resident per day
4.12817 hrs
Expected RN staffing hours per resident per day
0.98504 hrs
Expected LPN staffing hours per resident per day
0.63475 hrs
Expected CNA staffing hours per resident per day
2.73822 hrs
Expected total nurse staffing hours per resident per day
4.35801 hrs
Adjusted RN staffing hours per resident per day
0.53939 hrs
Adjusted LPN staffing hours per resident per day
1.12428 hrs
Adjusted CNA staffing hours per resident per day
2.29156 hrs
Adjusted total nurse staffing hours per resident per day
3.81831 hrs
Inspection cycle 1: total health deficiencies
7
Inspection cycle 1: standard health deficiencies
6
Inspection cycle 1: complaint health deficiencies
1
Inspection cycle 1: health deficiency score
44
Inspection cycle 1: standard survey date
2014-10-24
Inspection cycle 1: health revisits
1
Inspection cycle 1: health revisit score
0
Inspection cycle 1: total health score
44
Inspection cycle 2: total health deficiencies
8
Inspection cycle 2: standard health deficiencies
6
Inspection cycle 2: complaint health deficiencies
2
Inspection cycle 2: health deficiency score
64
Inspection cycle 2: standard survey date
2013-09-30
Inspection cycle 2: health revisits
1
Inspection cycle 2: health revisit score
0
Inspection cycle 2: total health score
64
Inspection cycle 3: total health deficiencies
7
Inspection cycle 3: standard health deficiencies
4
Inspection cycle 3: complaint health deficiencies
3
Inspection cycle 3: health deficiency score
68
Inspection cycle 3: standard survey date
2012-09-25
Inspection cycle 3: health revisits
1
Inspection cycle 3: health revisit score
0
Inspection cycle 3: total health score
68
Total weighted health survey score
54.667
Facility-reported incidents
4
Substantiated complaints
1
Number of fines
3
Total fines
$32,500
Payment denials
0
Total penalties
3

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