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Nursing Home

Highlands Of Memphis Health & Rehab

3549 Norriswood Memphis, TN 38111

Call (901) 325-7820 Directions

About Highlands Of Memphis Health & Rehab

A detailed overview has not been provided. Contact the organization directly for current information.

Services & amenities

180 certified bedsYesResident or family council availableContinuing care retirement community

Quality measures

From CMS Care Compare — star ratings, staffing levels, and health inspection results reported for this facility. Ratings are out of 5 stars.

Care Compare star ratings

Overall rating 1/5
Health inspection rating 1/5
Quality measure rating 4/5

Staffing star ratings

Staffing rating 1/5
RN staffing rating 1/5
View all 50 measures
Reported RN staffing hours per resident per day
0.29106 hrs
Reported LPN staffing hours per resident per day
1.10629 hrs
Reported CNA staffing hours per resident per day
2.11788 hrs
Reported physical therapist staffing hours per resident per day
0.0894 hrs
Reported licensed staffing hours per resident per day
1.39735 hrs
Reported total nurse staffing hours per resident per day
3.51523 hrs
Expected RN staffing hours per resident per day
0.99522 hrs
Expected LPN staffing hours per resident per day
0.60229 hrs
Expected CNA staffing hours per resident per day
2.52086 hrs
Expected total nurse staffing hours per resident per day
4.11837 hrs
Adjusted RN staffing hours per resident per day
0.21852 hrs
Adjusted LPN staffing hours per resident per day
1.52454 hrs
Adjusted CNA staffing hours per resident per day
2.06146 hrs
Adjusted total nurse staffing hours per resident per day
3.44057 hrs
Inspection cycle 1: total health deficiencies
20
Inspection cycle 1: standard health deficiencies
19
Inspection cycle 1: complaint health deficiencies
1
Inspection cycle 1: health deficiency score
100
Inspection cycle 1: standard survey date
2014-09-17
Inspection cycle 1: health revisits
1
Inspection cycle 1: health revisit score
0
Inspection cycle 1: total health score
100
Inspection cycle 2: total health deficiencies
5
Inspection cycle 2: standard health deficiencies
3
Inspection cycle 2: complaint health deficiencies
2
Inspection cycle 2: health deficiency score
20
Inspection cycle 2: standard survey date
2012-11-16
Inspection cycle 2: health revisits
1
Inspection cycle 2: health revisit score
0
Inspection cycle 2: total health score
20
Inspection cycle 3: total health deficiencies
9
Inspection cycle 3: standard health deficiencies
9
Inspection cycle 3: complaint health deficiencies
0
Inspection cycle 3: health deficiency score
36
Inspection cycle 3: standard survey date
2011-08-17
Inspection cycle 3: health revisits
1
Inspection cycle 3: health revisit score
0
Inspection cycle 3: total health score
36
Total weighted health survey score
62.667
Facility-reported incidents
0
Substantiated complaints
4
Number of fines
0
Total fines
$0
Payment denials
0
Total penalties
0

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