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Heather Hills Care Center

1157 Medical Park Dr. S.e. Grand Rapids, MI 49546

Call (616) 949-7310 Directions

About Heather Hills Care Center

A detailed overview has not been provided. Contact the organization directly for current information.

Services & amenities

60 certified bedsYesResident or family council availableContinuing care retirement community

Quality measures

From CMS Care Compare — star ratings, staffing levels, and health inspection results reported for this facility. Ratings are out of 5 stars.

Care Compare star ratings

Overall rating 2/5
Health inspection rating 2/5
Quality measure rating 2/5

Staffing star ratings

Staffing rating 3/5
RN staffing rating 3/5
View all 50 measures
Reported RN staffing hours per resident per day
0.551 hrs
Reported LPN staffing hours per resident per day
0.826 hrs
Reported CNA staffing hours per resident per day
2.353 hrs
Reported physical therapist staffing hours per resident per day
0.011 hrs
Reported licensed staffing hours per resident per day
1.377 hrs
Reported total nurse staffing hours per resident per day
3.73 hrs
Expected RN staffing hours per resident per day
0.93934 hrs
Expected LPN staffing hours per resident per day
0.6141 hrs
Expected CNA staffing hours per resident per day
2.35459 hrs
Expected total nurse staffing hours per resident per day
3.90802 hrs
Adjusted RN staffing hours per resident per day
0.4383 hrs
Adjusted LPN staffing hours per resident per day
1.11639 hrs
Adjusted CNA staffing hours per resident per day
2.45205 hrs
Adjusted total nurse staffing hours per resident per day
3.84728 hrs
Inspection cycle 1: total health deficiencies
8
Inspection cycle 1: standard health deficiencies
3
Inspection cycle 1: complaint health deficiencies
5
Inspection cycle 1: health deficiency score
40
Inspection cycle 1: standard survey date
2014-05-15
Inspection cycle 1: health revisits
1
Inspection cycle 1: health revisit score
0
Inspection cycle 1: total health score
40
Inspection cycle 2: total health deficiencies
20
Inspection cycle 2: standard health deficiencies
6
Inspection cycle 2: complaint health deficiencies
14
Inspection cycle 2: health deficiency score
112
Inspection cycle 2: standard survey date
2013-06-28
Inspection cycle 2: health revisits
1
Inspection cycle 2: health revisit score
0
Inspection cycle 2: total health score
112
Inspection cycle 3: total health deficiencies
17
Inspection cycle 3: standard health deficiencies
9
Inspection cycle 3: complaint health deficiencies
8
Inspection cycle 3: health deficiency score
124
Inspection cycle 3: standard survey date
2012-07-20
Inspection cycle 3: health revisits
1
Inspection cycle 3: health revisit score
0
Inspection cycle 3: total health score
124
Total weighted health survey score
78
Facility-reported incidents
8
Substantiated complaints
35
Number of fines
1
Total fines
$19,600
Payment denials
1
Total penalties
2

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