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Nursing Home

Hearts & Hands, Post Acute Care & Rehab Center

2990 Soquel Avenue Santa Cruz, CA 95062

Call (831) 479-9000 Directions

About Hearts & Hands, Post Acute Care & Rehab Center

A detailed overview has not been provided. Contact the organization directly for current information.

Services & amenities

200 certified bedsYesResident or family council availableContinuing care retirement community

Quality measures

From CMS Care Compare — star ratings, staffing levels, and health inspection results reported for this facility. Ratings are out of 5 stars.

Care Compare star ratings

Overall rating 2/5
Health inspection rating 1/5
Quality measure rating 2/5

Staffing star ratings

Staffing rating 4/5
RN staffing rating 4/5
View all 50 measures
Reported RN staffing hours per resident per day
0.64267 hrs
Reported LPN staffing hours per resident per day
0.58276 hrs
Reported CNA staffing hours per resident per day
3.10647 hrs
Reported physical therapist staffing hours per resident per day
0.10474 hrs
Reported licensed staffing hours per resident per day
1.22543 hrs
Reported total nurse staffing hours per resident per day
4.3319 hrs
Expected RN staffing hours per resident per day
0.82911 hrs
Expected LPN staffing hours per resident per day
0.55222 hrs
Expected CNA staffing hours per resident per day
2.17698 hrs
Expected total nurse staffing hours per resident per day
3.55831 hrs
Adjusted RN staffing hours per resident per day
0.57918 hrs
Adjusted LPN staffing hours per resident per day
0.8759 hrs
Adjusted CNA staffing hours per resident per day
3.50134 hrs
Adjusted total nurse staffing hours per resident per day
4.90724 hrs
Inspection cycle 1: total health deficiencies
65
Inspection cycle 1: standard health deficiencies
25
Inspection cycle 1: complaint health deficiencies
42
Inspection cycle 1: health deficiency score
280
Inspection cycle 1: standard survey date
2014-11-12
Inspection cycle 1: health revisits
1
Inspection cycle 1: health revisit score
0
Inspection cycle 1: total health score
280
Inspection cycle 2: total health deficiencies
77
Inspection cycle 2: standard health deficiencies
26
Inspection cycle 2: complaint health deficiencies
53
Inspection cycle 2: health deficiency score
360
Inspection cycle 2: standard survey date
2014-02-25
Inspection cycle 2: health revisits
1
Inspection cycle 2: health revisit score
0
Inspection cycle 2: total health score
360
Inspection cycle 3: total health deficiencies
29
Inspection cycle 3: standard health deficiencies
13
Inspection cycle 3: complaint health deficiencies
17
Inspection cycle 3: health deficiency score
132
Inspection cycle 3: standard survey date
2013-02-20
Inspection cycle 3: health revisits
1
Inspection cycle 3: health revisit score
0
Inspection cycle 3: total health score
132
Total weighted health survey score
282
Facility-reported incidents
57
Substantiated complaints
67
Number of fines
0
Total fines
$0
Payment denials
0
Total penalties
0

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