About Heartland Of Normal
A detailed overview has not been provided. Contact the organization directly for current information.
Services & amenities
✓116 certified beds✓Yes✓Resident or family council available✓Continuing care retirement community
Quality measures
From CMS Care Compare — star ratings, staffing levels, and health inspection results reported for this facility. Ratings are out of 5 stars.
Care Compare star ratings
Overall rating 3/5
Health inspection rating 3/5
Quality measure rating 2/5
Staffing star ratings
Staffing rating 3/5
RN staffing rating 3/5
View all 50 measures
- Reported RN staffing hours per resident per day
- 0.75617 hrs
- Reported LPN staffing hours per resident per day
- 1.02654 hrs
- Reported CNA staffing hours per resident per day
- 2.43333 hrs
- Reported physical therapist staffing hours per resident per day
- 0.24074 hrs
- Reported licensed staffing hours per resident per day
- 1.78272 hrs
- Reported total nurse staffing hours per resident per day
- 4.21604 hrs
- Expected RN staffing hours per resident per day
- 1.24344 hrs
- Expected LPN staffing hours per resident per day
- 0.70434 hrs
- Expected CNA staffing hours per resident per day
- 2.58765 hrs
- Expected total nurse staffing hours per resident per day
- 4.53543 hrs
- Adjusted RN staffing hours per resident per day
- 0.45439 hrs
- Adjusted LPN staffing hours per resident per day
- 1.20969 hrs
- Adjusted CNA staffing hours per resident per day
- 2.30737 hrs
- Adjusted total nurse staffing hours per resident per day
- 3.74704 hrs
- Inspection cycle 1: total health deficiencies
- 10
- Inspection cycle 1: standard health deficiencies
- 6
- Inspection cycle 1: complaint health deficiencies
- 4
- Inspection cycle 1: health deficiency score
- 68
- Inspection cycle 1: standard survey date
- 2014-09-12
- Inspection cycle 1: health revisits
- 1
- Inspection cycle 1: health revisit score
- 0
- Inspection cycle 1: total health score
- 68
- Inspection cycle 2: total health deficiencies
- 3
- Inspection cycle 2: standard health deficiencies
- 0
- Inspection cycle 2: complaint health deficiencies
- 3
- Inspection cycle 2: health deficiency score
- 12
- Inspection cycle 2: standard survey date
- 2013-10-22
- Inspection cycle 2: health revisits
- 0
- Inspection cycle 2: health revisit score
- 0
- Inspection cycle 2: total health score
- 12
- Inspection cycle 3: total health deficiencies
- 5
- Inspection cycle 3: standard health deficiencies
- 4
- Inspection cycle 3: complaint health deficiencies
- 1
- Inspection cycle 3: health deficiency score
- 32
- Inspection cycle 3: standard survey date
- 2012-11-29
- Inspection cycle 3: health revisits
- 1
- Inspection cycle 3: health revisit score
- 0
- Inspection cycle 3: total health score
- 32
- Total weighted health survey score
- 43.333
- Facility-reported incidents
- 0
- Substantiated complaints
- 9
- Number of fines
- 1
- Total fines
- $6,370
- Payment denials
- 0
- Total penalties
- 1
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