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Heartland Health Care Center-Knollview

1061 W Hackley Ave Muskegon, MI 49441

Call (231) 755-2255 Directions

About Heartland Health Care Center-Knollview

A detailed overview has not been provided. Contact the organization directly for current information.

Services & amenities

107 certified bedsYesResident or family council availableContinuing care retirement community

Quality measures

From CMS Care Compare — star ratings, staffing levels, and health inspection results reported for this facility. Ratings are out of 5 stars.

Care Compare star ratings

Overall rating 2/5
Health inspection rating 2/5
Quality measure rating 3/5

Staffing star ratings

Staffing rating 2/5
RN staffing rating 4/5
View all 50 measures
Reported RN staffing hours per resident per day
0.8698 hrs
Reported LPN staffing hours per resident per day
0.57376 hrs
Reported CNA staffing hours per resident per day
1.94406 hrs
Reported physical therapist staffing hours per resident per day
0.09703 hrs
Reported licensed staffing hours per resident per day
1.44356 hrs
Reported total nurse staffing hours per resident per day
3.38762 hrs
Expected RN staffing hours per resident per day
1.24414 hrs
Expected LPN staffing hours per resident per day
0.78048 hrs
Expected CNA staffing hours per resident per day
2.59337 hrs
Expected total nurse staffing hours per resident per day
4.61798 hrs
Adjusted RN staffing hours per resident per day
0.52238 hrs
Adjusted LPN staffing hours per resident per day
0.61017 hrs
Adjusted CNA staffing hours per resident per day
1.83936 hrs
Adjusted total nurse staffing hours per resident per day
2.95695 hrs
Inspection cycle 1: total health deficiencies
18
Inspection cycle 1: standard health deficiencies
5
Inspection cycle 1: complaint health deficiencies
13
Inspection cycle 1: health deficiency score
108
Inspection cycle 1: standard survey date
2014-03-14
Inspection cycle 1: health revisits
1
Inspection cycle 1: health revisit score
0
Inspection cycle 1: total health score
108
Inspection cycle 2: total health deficiencies
12
Inspection cycle 2: standard health deficiencies
5
Inspection cycle 2: complaint health deficiencies
7
Inspection cycle 2: health deficiency score
76
Inspection cycle 2: standard survey date
2013-01-18
Inspection cycle 2: health revisits
1
Inspection cycle 2: health revisit score
0
Inspection cycle 2: total health score
76
Inspection cycle 3: total health deficiencies
5
Inspection cycle 3: standard health deficiencies
3
Inspection cycle 3: complaint health deficiencies
2
Inspection cycle 3: health deficiency score
28
Inspection cycle 3: standard survey date
2012-02-10
Inspection cycle 3: health revisits
1
Inspection cycle 3: health revisit score
0
Inspection cycle 3: total health score
28
Total weighted health survey score
84
Facility-reported incidents
19
Substantiated complaints
18
Number of fines
0
Total fines
$0
Payment denials
0
Total penalties
0

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