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Nursing Home

Citizens Care Center

415 S. Market Street Havre De Grace, MD 21078

Call (410) 939-5500 Directions

About Citizens Care Center

A detailed overview has not been provided. Contact the organization directly for current information.

Services & amenities

200 certified bedsYesResident or family council availableContinuing care retirement community

Quality measures

From CMS Care Compare — star ratings, staffing levels, and health inspection results reported for this facility. Ratings are out of 5 stars.

Care Compare star ratings

Overall rating 5/5
Health inspection rating 3/5
Quality measure rating 5/5

Staffing star ratings

Staffing rating 4/5
RN staffing rating 4/5
View all 50 measures
Reported RN staffing hours per resident per day
0.79191 hrs
Reported LPN staffing hours per resident per day
1.03671 hrs
Reported CNA staffing hours per resident per day
2.07081 hrs
Reported physical therapist staffing hours per resident per day
0.05462 hrs
Reported licensed staffing hours per resident per day
1.82861 hrs
Reported total nurse staffing hours per resident per day
3.89943 hrs
Expected RN staffing hours per resident per day
0.95569 hrs
Expected LPN staffing hours per resident per day
0.63384 hrs
Expected CNA staffing hours per resident per day
2.4461 hrs
Expected total nurse staffing hours per resident per day
4.03562 hrs
Adjusted RN staffing hours per resident per day
0.61915 hrs
Adjusted LPN staffing hours per resident per day
1.35756 hrs
Adjusted CNA staffing hours per resident per day
2.07725 hrs
Adjusted total nurse staffing hours per resident per day
3.89487 hrs
Inspection cycle 1: total health deficiencies
10
Inspection cycle 1: standard health deficiencies
7
Inspection cycle 1: complaint health deficiencies
3
Inspection cycle 1: health deficiency score
64
Inspection cycle 1: standard survey date
2013-10-24
Inspection cycle 1: health revisits
1
Inspection cycle 1: health revisit score
0
Inspection cycle 1: total health score
64
Inspection cycle 2: total health deficiencies
5
Inspection cycle 2: standard health deficiencies
4
Inspection cycle 2: complaint health deficiencies
3
Inspection cycle 2: health deficiency score
40
Inspection cycle 2: standard survey date
2012-12-20
Inspection cycle 2: health revisits
1
Inspection cycle 2: health revisit score
0
Inspection cycle 2: total health score
40
Inspection cycle 3: total health deficiencies
7
Inspection cycle 3: standard health deficiencies
4
Inspection cycle 3: complaint health deficiencies
3
Inspection cycle 3: health deficiency score
16
Inspection cycle 3: standard survey date
2011-09-29
Inspection cycle 3: health revisits
1
Inspection cycle 3: health revisit score
0
Inspection cycle 3: total health score
16
Total weighted health survey score
48
Facility-reported incidents
0
Substantiated complaints
11
Number of fines
0
Total fines
$0
Payment denials
0
Total penalties
0

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