Home Health Agency

Where The Heart Is Inc

760 Great Oaks Road Eads, TN 38028

About Where The Heart Is Inc

A detailed overview has not been provided. Contact the organization directly for current information.

Services & amenities

Skilled nursingPhysical therapyOccupational therapyHome health aides

Quality measures

From CMS Care Compare — patient outcome and process quality measures reported by the agency. Showing highlights; percentages are of patient episodes.

Timely, informed care

Began patients' care in a timely manner 79%

National average: 92% · below average

Taught patients or caregivers about their drugs 84%

National average: 93% · below average

Checked patients' risk of falling 98%

National average: 98% · at or above average

Managing symptoms & prevention

Checked and treated patients' pain 93%

National average: 98% · below average

Treated heart failure symptoms 0%

National average: 98% · below average

Took action to prevent pressure sores 92%

National average: 96% · below average

View all 27 measures

Checked patients for pain: 88%National average: 99%
Checked patients for depression: 81%National average: 98%
Determined whether patients received a flu shot: 55%National average: 72%
Determined whether patients received a pneumococcal vaccine: 58%National average: 72%
Provided diabetes care including foot care and education: 87%National average: 94%
Included treatments to prevent pressure sores in the plan of care: 93%National average: 98%
Checked patients for the risk of developing pressure sores: 92%National average: 99%
Patients got better at walking or moving around: 0%National average: 63%
Patients got better at getting in and out of bed: 0%National average: 58%
Patients got better at bathing: 0%National average: 68%
Patients had less pain when moving around: 0%National average: 68%
Patients' breathing improved: 0%National average: 65%
Patients' wounds improved or healed after an operation: 0%National average: 89%
Patients got better at taking their drugs correctly by mouth: 0%National average: 52%
Patients needed urgent, unplanned care in the ER (lower is better): 19%National average: 12%
Patients had to be admitted to the hospital (lower is better): 21%National average: 16%
Patients who said the team gave care in a professional way: 0%National average: 88%
Patients who said the team communicated well: 0%National average: 85%
Patients who said the team discussed medicines, pain, and home safety: 0%National average: 84%
Patients who rated this agency 9 or 10 out of 10: 0%National average: 84%
Patients who would definitely recommend this agency: 0%National average: 79%