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Home Health Agency

Where The Heart Is Inc

760 Great Oaks Road Eads, TN 38028

Call (901) 867-1556 Directions

About Where The Heart Is Inc

A detailed overview has not been provided. Contact the organization directly for current information.

Services & amenities

Skilled nursingPhysical therapyOccupational therapyHome health aides

Quality measures

From CMS Care Compare — patient outcome and process quality measures reported by the agency. Showing highlights; percentages are of patient episodes.

Timely, informed care

Began patients' care in a timely manner 79%
National average: 92% · below average
Taught patients or caregivers about their drugs 84%
National average: 93% · below average
Checked patients' risk of falling 98%
National average: 98% · at or above average

Managing symptoms & prevention

Checked and treated patients' pain 93%
National average: 98% · below average
Treated heart failure symptoms 0%
National average: 98% · below average
Took action to prevent pressure sores 92%
National average: 96% · below average
View all 27 measures
Checked patients for pain
88%National average: 99%
Checked patients for depression
81%National average: 98%
Determined whether patients received a flu shot
55%National average: 72%
Determined whether patients received a pneumococcal vaccine
58%National average: 72%
Provided diabetes care including foot care and education
87%National average: 94%
Included treatments to prevent pressure sores in the plan of care
93%National average: 98%
Checked patients for the risk of developing pressure sores
92%National average: 99%
Patients got better at walking or moving around
0%National average: 63%
Patients got better at getting in and out of bed
0%National average: 58%
Patients got better at bathing
0%National average: 68%
Patients had less pain when moving around
0%National average: 68%
Patients' breathing improved
0%National average: 65%
Patients' wounds improved or healed after an operation
0%National average: 89%
Patients got better at taking their drugs correctly by mouth
0%National average: 52%
Patients needed urgent, unplanned care in the ER (lower is better)
19%National average: 12%
Patients had to be admitted to the hospital (lower is better)
21%National average: 16%
Patients who said the team gave care in a professional way
0%National average: 88%
Patients who said the team communicated well
0%National average: 85%
Patients who said the team discussed medicines, pain, and home safety
0%National average: 84%
Patients who rated this agency 9 or 10 out of 10
0%National average: 84%
Patients who would definitely recommend this agency
0%National average: 79%

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