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Pinnacle Senior Care - Norfolk Home Health Care Agency

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Name
PINNACLE SENIOR CARE
CMS Certification Number (CCN)
497687
Address
7447 CENTRAL BUSINESS PARK DRIVE SUITE 106
NORFOLK, VA 23513
Phone
(757) 644-0150
Website
Details
Ownership
Proprietary
Offers Nursing Care Services
Y
Offers Physical Therapy Services
Y
Offers Occupational Therapy Services
Y
Offers Speech Pathology Services
Y
Offers Medical Social Services
Y
Offers Home Health Aide Services
Y
Date Certified
2012-08-09

The Values Of The Patient Outcome And Process Quality Measures.

Measure Name
Value %
How often the home health team began their patients care in a timely manner
91
How often the home health team taught patients (or their family caregivers) about their drugs
95
How often the home health team checked patients risk of falling
99
How often the home health team checked patients for depression
93
How often the home health team determined whether patients received a flu shot
64
How often the home health team determined whether their patients received pneumonia shot
75
With diabetes, how often the home health team got doctors orders, gave foot care
97
How often the home health team checked patients for pain
95
How often the home health team treated their patients pain
97
How often the home health team treated heart failure symptoms
100
How often the home health team took doctor-ordered action to prevent pressure sores
99
How often the home health team included treatments to prevent pressure sores in the plan of care
99
How often the home health team checked patients for the risk of developing pressure sores
99
How often patients got better at walking or moving around
51
How often patients got better at getting in and out of bed
44
How often patients got better at bathing
57
How often patients had less pain when moving around
59
How often patients breathing improved
63
How often patients wounds improved or healed after an operation
0
How often patients got better at taking their drugs correctly by mouth
48
How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted
8
How often home health patients had to be admitted to the hospital
14
General Footnote

Information On The Patient Experience Of Care Survey Results.

Percent of patients who reported that their home health team gave care in a professional way
87
Percent of patients who reported that their home health team communicated well with them
81
Percent of patients who reported that their home health team discussed medicines, pain,and home safety with them
88
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
77
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family
77
The number of surveys on which the experience of care measures are based
138
Footnote for number of completed surveys – Cautionary message when the number of surveys is small, or explanation if no surveys were completed
0
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