Personal Touch Home Care Services - Southfield Home Health Care Agency

General Information

UPDATE
Name
PERSONAL TOUCH HOME CARE SERVICES
CMS Certification Number (CCN)
237705
Address
21411 CIVIC CENTER DRIVE SUITE 110
SOUTHFIELD, MI 48076
Phone
(248) 424-9090
Website
Details
Ownership
Proprietary
Offers Nursing Care Services
Y
Offers Physical Therapy Services
Y
Offers Occupational Therapy Services
Y
Offers Speech Pathology Services
Y
Offers Medical Social Services
Y
Offers Home Health Aide Services
Y
Date Certified
2007-10-19

The Values Of The Patient Outcome And Process Quality Measures.

Measure Name
Value %
How often the home health team began their patients care in a timely manner
44
How often the home health team taught patients (or their family caregivers) about their drugs
88
How often the home health team checked patients risk of falling
99
How often the home health team checked patients for depression
99
How often the home health team determined whether patients received a flu shot
55
How often the home health team determined whether their patients received pneumonia shot
55
With diabetes, how often the home health team got doctors orders, gave foot care
81
How often the home health team checked patients for pain
99
How often the home health team treated their patients pain
99
How often the home health team treated heart failure symptoms
0
How often the home health team took doctor-ordered action to prevent pressure sores
98
How often the home health team included treatments to prevent pressure sores in the plan of care
100
How often the home health team checked patients for the risk of developing pressure sores
98
How often patients got better at walking or moving around
66
How often patients got better at getting in and out of bed
64
How often patients got better at bathing
72
How often patients had less pain when moving around
64
How often patients breathing improved
75
How often patients wounds improved or healed after an operation
0
How often patients got better at taking their drugs correctly by mouth
77
How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted
8
How often home health patients had to be admitted to the hospital
11
General Footnote

Information On The Patient Experience Of Care Survey Results.

Percent of patients who reported that their home health team gave care in a professional way
79
Percent of patients who reported that their home health team communicated well with them
77
Percent of patients who reported that their home health team discussed medicines, pain,and home safety with them
82
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
80
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family
56
The number of surveys on which the experience of care measures are based
27
Footnote for number of completed surveys – Cautionary message when the number of surveys is small, or explanation if no surveys were completed
0
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