Massachusetts Home Health Care >> Worcester Agencies >> Overlook Care At Home

Overlook Care At Home - Worcester Home Health Care Agency

General Information

UPDATE
Name
OVERLOOK CARE AT HOME
CMS Certification Number (CCN)
227465
Address
416 BELMONT STREET
WORCESTER, MA 01604
Phone
(508) 792-3460
Website
Details
Ownership
Voluntary Non-Profit – Private
Offers Nursing Care Services
Y
Offers Physical Therapy Services
Y
Offers Occupational Therapy Services
Y
Offers Speech Pathology Services
Y
Offers Medical Social Services
Y
Offers Home Health Aide Services
Y
Date Certified
1997-09-04

The Values Of The Patient Outcome And Process Quality Measures.

Measure Name
Value %
How often the home health team began their patients care in a timely manner
93
How often the home health team taught patients (or their family caregivers) about their drugs
94
How often the home health team checked patients risk of falling
97
How often the home health team checked patients for depression
88
How often the home health team determined whether patients received a flu shot
72
How often the home health team determined whether their patients received pneumonia shot
68
With diabetes, how often the home health team got doctors orders, gave foot care
95
How often the home health team checked patients for pain
95
How often the home health team treated their patients pain
98
How often the home health team treated heart failure symptoms
98
How often the home health team took doctor-ordered action to prevent pressure sores
92
How often the home health team included treatments to prevent pressure sores in the plan of care
92
How often the home health team checked patients for the risk of developing pressure sores
97
How often patients got better at walking or moving around
63
How often patients got better at getting in and out of bed
60
How often patients got better at bathing
67
How often patients had less pain when moving around
66
How often patients breathing improved
77
How often patients wounds improved or healed after an operation
95
How often patients got better at taking their drugs correctly by mouth
50
How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted
13
How often home health patients had to be admitted to the hospital
16
General Footnote

Information On The Patient Experience Of Care Survey Results.

Percent of patients who reported that their home health team gave care in a professional way
87
Percent of patients who reported that their home health team communicated well with them
86
Percent of patients who reported that their home health team discussed medicines, pain,and home safety with them
84
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
87
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family
84
The number of surveys on which the experience of care measures are based
333
Footnote for number of completed surveys – Cautionary message when the number of surveys is small, or explanation if no surveys were completed
0
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