Heritage Home Health And Hospice - Tyler Home Health Care Agency

General Information

UPDATE
Name
HERITAGE HOME HEALTH AND HOSPICE
CMS Certification Number (CCN)
677220
Address
5070 Kinsey Dr
TYLER, TX 75703
Phone
(903) 218-6870
Website
Details
"Love, dignity and respect are the very foundation of Heritage Home Health and Hospice. These principles help us ensure the care we provide is always centered on our patient and their family. It is our belief that caring for patients is a mission instilled in the hearts of those who choose a life of serving others. We sincerely cherish the time we spend with the patients and families who give us the opportunity to care for them, and it is our promise that our staff and caregivers share this philosophy. That is the Heritage Way."
Ownership
Proprietary
Offers Nursing Care Services
Y
Offers Physical Therapy Services
Y
Offers Occupational Therapy Services
Y
Offers Speech Pathology Services
Y
Offers Medical Social Services
Y
Offers Home Health Aide Services
Y
Date Certified
1989-09-05

The Values Of The Patient Outcome And Process Quality Measures.

Measure Name
Value %
How often the home health team began their patients care in a timely manner
94
How often the home health team taught patients (or their family caregivers) about their drugs
85
How often the home health team checked patients risk of falling
100
How often the home health team checked patients for depression
99
How often the home health team determined whether patients received a flu shot
85
How often the home health team determined whether their patients received pneumonia shot
86
With diabetes, how often the home health team got doctors orders, gave foot care
96
How often the home health team checked patients for pain
100
How often the home health team treated their patients pain
100
How often the home health team treated heart failure symptoms
0
How often the home health team took doctor-ordered action to prevent pressure sores
99
How often the home health team included treatments to prevent pressure sores in the plan of care
100
How often the home health team checked patients for the risk of developing pressure sores
100
How often patients got better at walking or moving around
68
How often patients got better at getting in and out of bed
55
How often patients got better at bathing
69
How often patients had less pain when moving around
66
How often patients breathing improved
66
How often patients wounds improved or healed after an operation
90
How often patients got better at taking their drugs correctly by mouth
49
How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted
12
How often home health patients had to be admitted to the hospital
14
General Footnote

Information On The Patient Experience Of Care Survey Results.

Percent of patients who reported that their home health team gave care in a professional way
89
Percent of patients who reported that their home health team communicated well with them
88
Percent of patients who reported that their home health team discussed medicines, pain,and home safety with them
85
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
85
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family
86
The number of surveys on which the experience of care measures are based
213
Footnote for number of completed surveys – Cautionary message when the number of surveys is small, or explanation if no surveys were completed
0
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