Gentle Hands, Inc - Cerritos Home Health Care Agency
General Information
UPDATEName
GENTLE HANDS, INC
CMS Certification Number (CCN)
058291
Address
18331 GRIDLEY ROAD, SUITE EF
CERRITOS, CA 90703
CERRITOS, CA 90703
Phone
(818) 244-6942
Website
Details
Ownership
Proprietary
Offers Nursing Care Services
Y
Offers Physical Therapy Services
Y
Offers Occupational Therapy Services
Y
Offers Speech Pathology Services
Y
Offers Medical Social Services
Y
Offers Home Health Aide Services
Y
Date Certified
2004-11-20
The Values Of The Patient Outcome And Process Quality Measures.
Measure Name
Value %
How often the home health team began their patients care in a timely
manner
82
How often the home health team taught patients (or their family
caregivers) about their drugs
98
How often the home health team checked patients risk of falling
100
How often the home health team checked patients for depression
99
How often the home health team determined whether patients received
a flu shot
81
How often the home health team determined whether their patients
received pneumonia shot
76
With diabetes, how often the home health team got doctors orders,
gave foot care
98
How often the home health team checked patients for pain
99
How often the home health team treated their patients pain
100
How often the home health team treated heart failure symptoms
0
How often the home health team took doctor-ordered action to prevent
pressure sores
98
How often the home health team included treatments to prevent
pressure sores in the plan of care
97
How often the home health team checked patients for the risk of
developing pressure sores
93
How often patients got better at walking or moving around
56
How often patients got better at getting in and out of bed
33
How often patients got better at bathing
68
How often patients had less pain when moving around
92
How often patients breathing improved
81
How often patients wounds improved or healed after an operation
0
How often patients got better at taking their drugs correctly by
mouth
35
How often patients receiving home health care needed urgent,
unplanned care in the ER without being admitted
13
How often home health patients had to be admitted to the hospital
16
General Footnote
Information On The Patient Experience Of Care Survey Results.
Percent of patients who reported that their home health team gave
care in a professional way
79
Percent of patients who reported that their home health team
communicated well with them
78
Percent of patients who reported that their home health team
discussed medicines, pain,and home safety with them
78
Percent of patients who gave their home health agency a rating of 9
or 10 on a scale from 0 (lowest) to 10 (highest)
73
Percent of patients who reported YES, they would definitely
recommend the home health agency to friends and family
65
The number of surveys on which the experience of care measures are
based
79
Footnote for number of completed surveys – Cautionary message when
the number of surveys is small, or explanation if no surveys were completed
0
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