Home Health Agency

Gentiva Health Services

10150 W National Ave Suite 300 West Allis, WI 53227

About Gentiva Health Services

A detailed overview has not been provided. Contact the organization directly for current information.

Services & amenities

Skilled nursingPhysical therapyOccupational therapySpeech therapyMedical social servicesHome health aides

Quality measures

From CMS Care Compare — patient outcome and process quality measures reported by the agency. Showing highlights; percentages are of patient episodes.

Timely, informed care

Began patients' care in a timely manner 93%

National average: 92% · at or above average

Taught patients or caregivers about their drugs 66%

National average: 93% · below average

Checked patients' risk of falling 100%

National average: 98% · at or above average

Managing symptoms & prevention

Checked and treated patients' pain 96%

National average: 98% · below average

Treated heart failure symptoms 90%

National average: 98% · below average

Took action to prevent pressure sores 93%

National average: 96% · below average

View all 28 measures

Checked patients for pain: 100%National average: 99%
Checked patients for depression: 100%National average: 98%
Determined whether patients received a flu shot: 85%National average: 72%
Determined whether patients received a pneumococcal vaccine: 89%National average: 72%
Provided diabetes care including foot care and education: 87%National average: 94%
Included treatments to prevent pressure sores in the plan of care: 94%National average: 98%
Checked patients for the risk of developing pressure sores: 100%National average: 99%
Patients got better at walking or moving around: 55%National average: 63%
Patients got better at getting in and out of bed: 59%National average: 58%
Patients got better at bathing: 57%National average: 68%
Patients had less pain when moving around: 49%National average: 68%
Patients' breathing improved: 61%National average: 65%
Patients' wounds improved or healed after an operation: 65%National average: 89%
Patients got better at taking their drugs correctly by mouth: 45%National average: 52%
Patients needed urgent, unplanned care in the ER (lower is better): 10%National average: 12%
Patients had to be admitted to the hospital (lower is better): 17%National average: 16%
Patients who said the team gave care in a professional way: 88%National average: 88%
Patients who said the team communicated well: 85%National average: 85%
Patients who said the team discussed medicines, pain, and home safety: 80%National average: 84%
Patients who rated this agency 9 or 10 out of 10: 84%National average: 84%
Patients who would definitely recommend this agency: 76%National average: 79%
Completed patient experience surveys: 425