Washington Home Health Care >> Spokane Agencies >> Gentiva Health Services

Gentiva Health Services - Spokane Home Health Care Agency

General Information

UPDATE
Name
GENTIVA HEALTH SERVICES
CMS Certification Number (CCN)
507075
Address
9718 NORTH MORTON COURT
SPOKANE, WA 99218
Phone
(509) 464-4970
Website
Details
Ownership
Proprietary
Offers Nursing Care Services
Y
Offers Physical Therapy Services
Y
Offers Occupational Therapy Services
Y
Offers Speech Pathology Services
Y
Offers Medical Social Services
Y
Offers Home Health Aide Services
Y
Date Certified
1986-04-18

The Values Of The Patient Outcome And Process Quality Measures.

Measure Name
Value %
How often the home health team began their patients care in a timely manner
93
How often the home health team taught patients (or their family caregivers) about their drugs
96
How often the home health team checked patients risk of falling
100
How often the home health team checked patients for depression
100
How often the home health team determined whether patients received a flu shot
51
How often the home health team determined whether their patients received pneumonia shot
61
With diabetes, how often the home health team got doctors orders, gave foot care
97
How often the home health team checked patients for pain
100
How often the home health team treated their patients pain
100
How often the home health team treated heart failure symptoms
100
How often the home health team took doctor-ordered action to prevent pressure sores
100
How often the home health team included treatments to prevent pressure sores in the plan of care
99
How often the home health team checked patients for the risk of developing pressure sores
100
How often patients got better at walking or moving around
58
How often patients got better at getting in and out of bed
53
How often patients got better at bathing
70
How often patients had less pain when moving around
57
How often patients breathing improved
71
How often patients wounds improved or healed after an operation
94
How often patients got better at taking their drugs correctly by mouth
51
How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted
13
How often home health patients had to be admitted to the hospital
15
General Footnote

Information On The Patient Experience Of Care Survey Results.

Percent of patients who reported that their home health team gave care in a professional way
85
Percent of patients who reported that their home health team communicated well with them
83
Percent of patients who reported that their home health team discussed medicines, pain,and home safety with them
80
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
80
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family
77
The number of surveys on which the experience of care measures are based
274
Footnote for number of completed surveys – Cautionary message when the number of surveys is small, or explanation if no surveys were completed
0
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