Gentiva Health Services - Richmond - Richmond Home Health Care Agency
General Information
UPDATEName
GENTIVA HEALTH SERVICES - RICHMOND
CMS Certification Number (CCN)
497424
Address
2601 WILLARD ROAD SUITE 101
RICHMOND, VA 23294
RICHMOND, VA 23294
Phone
(804) 672-7500
Website
Details
Ownership
Proprietary
Offers Nursing Care Services
Y
Offers Physical Therapy Services
Y
Offers Occupational Therapy Services
Y
Offers Speech Pathology Services
Y
Offers Medical Social Services
Y
Offers Home Health Aide Services
Y
Date Certified
1989-01-03
The Values Of The Patient Outcome And Process Quality Measures.
Measure Name
Value %
How often the home health team began their patients care in a timely
manner
90
How often the home health team taught patients (or their family
caregivers) about their drugs
95
How often the home health team checked patients risk of falling
99
How often the home health team checked patients for depression
98
How often the home health team determined whether patients received
a flu shot
55
How often the home health team determined whether their patients
received pneumonia shot
49
With diabetes, how often the home health team got doctors orders,
gave foot care
85
How often the home health team checked patients for pain
100
How often the home health team treated their patients pain
98
How often the home health team treated heart failure symptoms
0
How often the home health team took doctor-ordered action to prevent
pressure sores
95
How often the home health team included treatments to prevent
pressure sores in the plan of care
96
How often the home health team checked patients for the risk of
developing pressure sores
99
How often patients got better at walking or moving around
56
How often patients got better at getting in and out of bed
47
How often patients got better at bathing
60
How often patients had less pain when moving around
65
How often patients breathing improved
76
How often patients wounds improved or healed after an operation
100
How often patients got better at taking their drugs correctly by
mouth
58
How often patients receiving home health care needed urgent,
unplanned care in the ER without being admitted
15
How often home health patients had to be admitted to the hospital
17
General Footnote
Information On The Patient Experience Of Care Survey Results.
Percent of patients who reported that their home health team gave
care in a professional way
86
Percent of patients who reported that their home health team
communicated well with them
88
Percent of patients who reported that their home health team
discussed medicines, pain,and home safety with them
83
Percent of patients who gave their home health agency a rating of 9
or 10 on a scale from 0 (lowest) to 10 (highest)
84
Percent of patients who reported YES, they would definitely
recommend the home health agency to friends and family
73
The number of surveys on which the experience of care measures are
based
112
Footnote for number of completed surveys – Cautionary message when
the number of surveys is small, or explanation if no surveys were completed
0
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