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Home Health Agency

Gentiva Health Services

3301 Benson Drive, Suite 222 Raleigh, NC 27609

Call (919) 881-9492 Directions

About Gentiva Health Services

A detailed overview has not been provided. Contact the organization directly for current information.

Services & amenities

Skilled nursingPhysical therapyOccupational therapySpeech therapyMedical social servicesHome health aides

Quality measures

From CMS Care Compare — patient outcome and process quality measures reported by the agency. Showing highlights; percentages are of patient episodes.

Timely, informed care

Began patients' care in a timely manner 89%
National average: 92% · below average
Taught patients or caregivers about their drugs 86%
National average: 93% · below average
Checked patients' risk of falling 99%
National average: 98% · at or above average

Managing symptoms & prevention

Checked and treated patients' pain 100%
National average: 98% · at or above average
Treated heart failure symptoms 100%
National average: 98% · at or above average
Took action to prevent pressure sores 99%
National average: 96% · at or above average
View all 28 measures
Checked patients for pain
99%National average: 99%
Checked patients for depression
95%National average: 98%
Determined whether patients received a flu shot
71%National average: 72%
Determined whether patients received a pneumococcal vaccine
68%National average: 72%
Provided diabetes care including foot care and education
99%National average: 94%
Included treatments to prevent pressure sores in the plan of care
99%National average: 98%
Checked patients for the risk of developing pressure sores
100%National average: 99%
Patients got better at walking or moving around
59%National average: 63%
Patients got better at getting in and out of bed
54%National average: 58%
Patients got better at bathing
62%National average: 68%
Patients had less pain when moving around
61%National average: 68%
Patients' breathing improved
68%National average: 65%
Patients' wounds improved or healed after an operation
92%National average: 89%
Patients got better at taking their drugs correctly by mouth
47%National average: 52%
Patients needed urgent, unplanned care in the ER (lower is better)
14%National average: 12%
Patients had to be admitted to the hospital (lower is better)
14%National average: 16%
Patients who said the team gave care in a professional way
92%National average: 88%
Patients who said the team communicated well
89%National average: 85%
Patients who said the team discussed medicines, pain, and home safety
84%National average: 84%
Patients who rated this agency 9 or 10 out of 10
87%National average: 84%
Patients who would definitely recommend this agency
85%National average: 79%
Completed patient experience surveys
396

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