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Gentiva Health Services - Lakeland Home Health Care Agency

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Name
GENTIVA HEALTH SERVICES
CMS Certification Number (CCN)
107166
Address
3671 INNOVATION DR
LAKELAND, FL 33812
Phone
(863) 648-9118
Website
Details
Ownership
Proprietary
Offers Nursing Care Services
Y
Offers Physical Therapy Services
Y
Offers Occupational Therapy Services
Y
Offers Speech Pathology Services
Y
Offers Medical Social Services
Y
Offers Home Health Aide Services
Y
Date Certified
1977-07-01

The Values Of The Patient Outcome And Process Quality Measures.

Measure Name
Value %
How often the home health team began their patients care in a timely manner
89
How often the home health team taught patients (or their family caregivers) about their drugs
91
How often the home health team checked patients risk of falling
99
How often the home health team checked patients for depression
99
How often the home health team determined whether patients received a flu shot
57
How often the home health team determined whether their patients received pneumonia shot
66
With diabetes, how often the home health team got doctors orders, gave foot care
92
How often the home health team checked patients for pain
99
How often the home health team treated their patients pain
99
How often the home health team treated heart failure symptoms
90
How often the home health team took doctor-ordered action to prevent pressure sores
99
How often the home health team included treatments to prevent pressure sores in the plan of care
98
How often the home health team checked patients for the risk of developing pressure sores
99
How often patients got better at walking or moving around
69
How often patients got better at getting in and out of bed
64
How often patients got better at bathing
68
How often patients had less pain when moving around
76
How often patients breathing improved
73
How often patients wounds improved or healed after an operation
87
How often patients got better at taking their drugs correctly by mouth
58
How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted
9
How often home health patients had to be admitted to the hospital
18
General Footnote

Information On The Patient Experience Of Care Survey Results.

Percent of patients who reported that their home health team gave care in a professional way
86
Percent of patients who reported that their home health team communicated well with them
84
Percent of patients who reported that their home health team discussed medicines, pain,and home safety with them
86
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
84
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family
79
The number of surveys on which the experience of care measures are based
144
Footnote for number of completed surveys – Cautionary message when the number of surveys is small, or explanation if no surveys were completed
0
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