North Carolina Home Health Care >> Hickory Agencies >> Gentiva Health Services

Gentiva Health Services - Hickory Home Health Care Agency

General Information

UPDATE
Name
GENTIVA HEALTH SERVICES
CMS Certification Number (CCN)
347300
Address
915 TATE BLVD SE
HICKORY, NC 28602
Phone
(828) 322-6131
Website
Details
Ownership
Proprietary
Offers Nursing Care Services
Y
Offers Physical Therapy Services
Y
Offers Occupational Therapy Services
Y
Offers Speech Pathology Services
Y
Offers Medical Social Services
Y
Offers Home Health Aide Services
Y
Date Certified
1996-05-30

The Values Of The Patient Outcome And Process Quality Measures.

Measure Name
Value %
How often the home health team began their patients care in a timely manner
86
How often the home health team taught patients (or their family caregivers) about their drugs
83
How often the home health team checked patients risk of falling
100
How often the home health team checked patients for depression
99
How often the home health team determined whether patients received a flu shot
78
How often the home health team determined whether their patients received pneumonia shot
76
With diabetes, how often the home health team got doctors orders, gave foot care
91
How often the home health team checked patients for pain
99
How often the home health team treated their patients pain
99
How often the home health team treated heart failure symptoms
98
How often the home health team took doctor-ordered action to prevent pressure sores
96
How often the home health team included treatments to prevent pressure sores in the plan of care
98
How often the home health team checked patients for the risk of developing pressure sores
100
How often patients got better at walking or moving around
65
How often patients got better at getting in and out of bed
57
How often patients got better at bathing
69
How often patients had less pain when moving around
56
How often patients breathing improved
68
How often patients wounds improved or healed after an operation
84
How often patients got better at taking their drugs correctly by mouth
48
How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted
15
How often home health patients had to be admitted to the hospital
15
General Footnote

Information On The Patient Experience Of Care Survey Results.

Percent of patients who reported that their home health team gave care in a professional way
91
Percent of patients who reported that their home health team communicated well with them
88
Percent of patients who reported that their home health team discussed medicines, pain,and home safety with them
85
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
88
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family
83
The number of surveys on which the experience of care measures are based
521
Footnote for number of completed surveys – Cautionary message when the number of surveys is small, or explanation if no surveys were completed
0
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