Gentiva Health Services/charlo - Charlotte Home Health Care Agency
General Information
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Name
GENTIVA HEALTH SERVICES/CHARLO
CMS Certification Number (CCN)
347177
Address
8520 CLIFF CAMERON DRIVE STE 140
CHARLOTTE, NC 28269
CHARLOTTE, NC 28269
Phone
(704) 594-9029
Website
Details
Ownership
Proprietary
Offers Nursing Care Services
Y
Offers Physical Therapy Services
Y
Offers Occupational Therapy Services
Y
Offers Speech Pathology Services
Y
Offers Medical Social Services
Y
Offers Home Health Aide Services
Y
Date Certified
1988-12-02
The Values Of The Patient Outcome And Process Quality Measures.
Measure Name
Value %
How often the home health team began their patients care in a timely
manner
80
How often the home health team taught patients (or their family
caregivers) about their drugs
81
How often the home health team checked patients risk of falling
98
How often the home health team checked patients for depression
99
How often the home health team determined whether patients received
a flu shot
58
How often the home health team determined whether their patients
received pneumonia shot
58
With diabetes, how often the home health team got doctors orders,
gave foot care
88
How often the home health team checked patients for pain
99
How often the home health team treated their patients pain
99
How often the home health team treated heart failure symptoms
93
How often the home health team took doctor-ordered action to prevent
pressure sores
96
How often the home health team included treatments to prevent
pressure sores in the plan of care
99
How often the home health team checked patients for the risk of
developing pressure sores
100
How often patients got better at walking or moving around
63
How often patients got better at getting in and out of bed
51
How often patients got better at bathing
67
How often patients had less pain when moving around
77
How often patients breathing improved
70
How often patients wounds improved or healed after an operation
90
How often patients got better at taking their drugs correctly by
mouth
52
How often patients receiving home health care needed urgent,
unplanned care in the ER without being admitted
10
How often home health patients had to be admitted to the hospital
16
General Footnote
Information On The Patient Experience Of Care Survey Results.
Percent of patients who reported that their home health team gave
care in a professional way
88
Percent of patients who reported that their home health team
communicated well with them
88
Percent of patients who reported that their home health team
discussed medicines, pain,and home safety with them
84
Percent of patients who gave their home health agency a rating of 9
or 10 on a scale from 0 (lowest) to 10 (highest)
85
Percent of patients who reported YES, they would definitely
recommend the home health agency to friends and family
77
The number of surveys on which the experience of care measures are
based
416
Footnote for number of completed surveys – Cautionary message when
the number of surveys is small, or explanation if no surveys were completed
0
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