Home Health Agency
Gentiva Health Services
Po Box 4305 Chapmanville, WV 25508
About Gentiva Health Services
A detailed overview has not been provided. Contact the organization directly for current information.
Services & amenities
✓Skilled nursing✓Physical therapy✓Occupational therapy✓Speech therapy✓Home health aides
Quality measures
From CMS Care Compare — patient outcome and process quality measures reported by the agency. Showing highlights; percentages are of patient episodes.
Timely, informed care
Began patients' care in a timely manner 95%
Taught patients or caregivers about their drugs 92%
Checked patients' risk of falling 100%
Managing symptoms & prevention
Checked and treated patients' pain 96%
Treated heart failure symptoms 93%
Took action to prevent pressure sores 97%
View all 28 measures
- Checked patients for pain
- 100%National average: 99%
- Checked patients for depression
- 100%National average: 98%
- Determined whether patients received a flu shot
- 72%National average: 72%
- Determined whether patients received a pneumococcal vaccine
- 69%National average: 72%
- Provided diabetes care including foot care and education
- 92%National average: 94%
- Included treatments to prevent pressure sores in the plan of care
- 100%National average: 98%
- Checked patients for the risk of developing pressure sores
- 100%National average: 99%
- Patients got better at walking or moving around
- 73%National average: 63%
- Patients got better at getting in and out of bed
- 56%National average: 58%
- Patients got better at bathing
- 65%National average: 68%
- Patients had less pain when moving around
- 58%National average: 68%
- Patients' breathing improved
- 57%National average: 65%
- Patients' wounds improved or healed after an operation
- 93%National average: 89%
- Patients got better at taking their drugs correctly by mouth
- 43%National average: 52%
- Patients needed urgent, unplanned care in the ER (lower is better)
- 13%National average: 12%
- Patients had to be admitted to the hospital (lower is better)
- 24%National average: 16%
- Patients who said the team gave care in a professional way
- 90%National average: 88%
- Patients who said the team communicated well
- 90%National average: 85%
- Patients who said the team discussed medicines, pain, and home safety
- 82%National average: 84%
- Patients who rated this agency 9 or 10 out of 10
- 85%National average: 84%
- Patients who would definitely recommend this agency
- 81%National average: 79%
- Completed patient experience surveys
- 122
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