Custom Home Health - Royal Oak Home Health Care Agency
General Information
UPDATEName
CUSTOM HOME HEALTH
CMS Certification Number (CCN)
237707
Address
202 E THIRD STREET
ROYAL OAK, MI 48067
ROYAL OAK, MI 48067
Phone
(248) 629-2880
Website
Details
Ownership
Proprietary
Offers Nursing Care Services
Y
Offers Physical Therapy Services
Y
Offers Occupational Therapy Services
Y
Offers Speech Pathology Services
Y
Offers Medical Social Services
Y
Offers Home Health Aide Services
Y
Date Certified
2007-10-30
The Values Of The Patient Outcome And Process Quality Measures.
Measure Name
Value %
How often the home health team began their patients care in a timely
manner
97
How often the home health team taught patients (or their family
caregivers) about their drugs
100
How often the home health team checked patients risk of falling
100
How often the home health team checked patients for depression
100
How often the home health team determined whether patients received
a flu shot
69
How often the home health team determined whether their patients
received pneumonia shot
68
With diabetes, how often the home health team got doctors orders,
gave foot care
97
How often the home health team checked patients for pain
100
How often the home health team treated their patients pain
100
How often the home health team treated heart failure symptoms
99
How often the home health team took doctor-ordered action to prevent
pressure sores
97
How often the home health team included treatments to prevent
pressure sores in the plan of care
100
How often the home health team checked patients for the risk of
developing pressure sores
100
How often patients got better at walking or moving around
63
How often patients got better at getting in and out of bed
60
How often patients got better at bathing
73
How often patients had less pain when moving around
70
How often patients breathing improved
66
How often patients wounds improved or healed after an operation
92
How often patients got better at taking their drugs correctly by
mouth
55
How often patients receiving home health care needed urgent,
unplanned care in the ER without being admitted
10
How often home health patients had to be admitted to the hospital
15
General Footnote
Information On The Patient Experience Of Care Survey Results.
Percent of patients who reported that their home health team gave
care in a professional way
90
Percent of patients who reported that their home health team
communicated well with them
89
Percent of patients who reported that their home health team
discussed medicines, pain,and home safety with them
85
Percent of patients who gave their home health agency a rating of 9
or 10 on a scale from 0 (lowest) to 10 (highest)
87
Percent of patients who reported YES, they would definitely
recommend the home health agency to friends and family
79
The number of surveys on which the experience of care measures are
based
691
Footnote for number of completed surveys – Cautionary message when
the number of surveys is small, or explanation if no surveys were completed
0
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