Baystate Visiting Nurse Association & Hospice - Springfield Home Health Care Agency

General Information

UPDATE
Name
BAYSTATE VISITING NURSE ASSOCIATION & HOSPICE
CMS Certification Number (CCN)
227011
Address
50 MAPLE STREET, P O BOX 9058
SPRINGFIELD, MA 01102
Phone
(413) 781-5070
Website
Details
Ownership
Voluntary Non-Profit – Private
Offers Nursing Care Services
Y
Offers Physical Therapy Services
Y
Offers Occupational Therapy Services
Y
Offers Speech Pathology Services
Y
Offers Medical Social Services
Y
Offers Home Health Aide Services
Y
Date Certified
1966-07-01

The Values Of The Patient Outcome And Process Quality Measures.

Measure Name
Value %
How often the home health team began their patients care in a timely manner
94
How often the home health team taught patients (or their family caregivers) about their drugs
93
How often the home health team checked patients risk of falling
99
How often the home health team checked patients for depression
97
How often the home health team determined whether patients received a flu shot
77
How often the home health team determined whether their patients received pneumonia shot
64
With diabetes, how often the home health team got doctors orders, gave foot care
93
How often the home health team checked patients for pain
97
How often the home health team treated their patients pain
99
How often the home health team treated heart failure symptoms
98
How often the home health team took doctor-ordered action to prevent pressure sores
95
How often the home health team included treatments to prevent pressure sores in the plan of care
96
How often the home health team checked patients for the risk of developing pressure sores
99
How often patients got better at walking or moving around
66
How often patients got better at getting in and out of bed
60
How often patients got better at bathing
71
How often patients had less pain when moving around
66
How often patients breathing improved
67
How often patients wounds improved or healed after an operation
81
How often patients got better at taking their drugs correctly by mouth
58
How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted
12
How often home health patients had to be admitted to the hospital
17
General Footnote

Information On The Patient Experience Of Care Survey Results.

Percent of patients who reported that their home health team gave care in a professional way
86
Percent of patients who reported that their home health team communicated well with them
82
Percent of patients who reported that their home health team discussed medicines, pain,and home safety with them
79
Percent of patients who gave their home health agency a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
86
Percent of patients who reported YES, they would definitely recommend the home health agency to friends and family
83
The number of surveys on which the experience of care measures are based
316
Footnote for number of completed surveys – Cautionary message when the number of surveys is small, or explanation if no surveys were completed
0
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