Pegasus Landing of Long Meadow

I moved my mom to Legacy in 2023 and thought I’d found the perfect place for her. Sadly, after its 2024 purchase by Pegasus, I witnessed changes in staffing, food, and care that raised serious concerns. Despite frequent visits, monitoring cameras, documenting bruises, communicating with management, and hiring a private sitter, I remained concerned about staffing, supervision, training, and residents’ safety and dignity. I also witnessed troubling situations involving inadequate assistance and rough handling. I’m grateful for the compassionate employees who treated Mom with kindness and respect. My experience is my own, but families deserve transparency, accountability, and confidence in their loved one’s care. Before choosing a senior living facility, look beyond the amenities. Ask questions, stay involved, and trust your instincts. Our parents deserve dignity, compassion, and proper care—even when we aren’t there. Read my full review here: https://share.google/c0Sp4jKbiyO3JCcxF